Last Updated: [16 Sep 2025]
At Adbhut Sales, we take pride in offering high-quality imitation jewellery. Customer satisfaction is important to us, and we have a transparent Return & Refund Policy to ensure a hassle-free shopping experience.
1. Returns
- Returns are accepted within 7 days of delivery.
- Jewellery must be unused, unworn, undamaged, and in original packaging with tags/invoice.
- For hygiene and safety reasons, used or tampered jewellery cannot be returned.
- Products purchased during sale/clearance may not be eligible for return.
2. Refunds
- Once the returned item is inspected and approved, refunds will be processed within 5-7 business days.
- Refunds will be made to the original payment method or as store credit, as per your choice.
- Shipping, Cash on Delivery (COD), and handling charges are non-refundable.
3. Replacements / Exchanges
- If stock is available, you can exchange the product for another design of equal or higher value (price difference will apply).
- If exchange is not possible, a refund will be issued as per our refund process.
4. Damaged / Wrong Products
- If you receive a damaged, defective, or wrong jewellery piece, please contact us within 48 hours of delivery with clear images/videos.
- We will arrange a free replacement or issue a full refund.
5. Order Cancellations
- Orders can be cancelled before they are shipped.
- Once dispatched, the order cannot be cancelled, but you may request a return after delivery as per policy.
6. How to Initiate a Return/Refund
To request a return, exchange, or refund, please contact us:
📧 Email: support@adbhutcollection.com
🌐 Website: adbhutcollection.com
📞 Phone/WhatsApp: [Insert Number]
Kindly provide your order ID, product details, and reason for return/refund.
7. Non-Returnable Items
- Customised jewellery designs.
- Items marked as “Final Sale” or “Non-Returnable.”
- Jewellery that shows signs of wear, damage, or alteration.
8. Policy Updates
We may update this Return & Refund Policy from time to time. Any changes will be reflected on this page with the updated date.